I purchased my first SUI early november and continued buying some more later in the month after positive mention by Raoul Pal. Just to inform I’m also a Real Vision Pro Macro member. After purchasing, I have several times logged into the SUI app and seen the total amount of SUI available on the front page. Some weeks ago I tried to transfer some of the funds from the SUI app back to Binance where it was originally purchased. However, then an error message appeared and I was strangely asked to connect a Ledger to it (even if I had not established a connection to it). Since I had funds elswhere I chose another transfer option at the time. But after this the funds are not any longer showing up in the SUI app, and I need assistance on how to get visability back. Please note that I’m not in a hurry to get this done since this is a long term investment.
Hi again,
Well, I did that some weeks ago and they told me to contact support in this forum. However I have been very occupied since then with both my dayjob and being engaged in an apartment renovation project in the evenings. Therefore the delay in making this approach…
If this is the general level of “support” in the SUI community I am not quite impressed to say the least. I’ve been running Ethereum staking nodes for several years and also Eigenlayer restaking with a high quality community response level and with members super focused on security. To me it seem like the SUI team has some way to go here…?
Well, it’s the same case and I elaborated more on what happened the day I tried to transfer the funds in my first post up here. But I didn’t remember the wording in the Discord posts when I started. That’s why. Point being, the funds are not showing up in the app any longer and I still need assistance to get visibility back. Are there someone in here who can assist or do I still need to go back to Discord to get support?