# Sui error display in Safepal

**URL:** <https://forums.sui.io/t/sui-error-display-in-safepal/47719>\
**Category:** Technical Support\
**Tags:** sui\
**Created:** [March 16, 2025, 5:32am UTC](https://forums.sui.io/t/sui-error-display-in-safepal/47719 "2025-03-16T05:32:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Willem](https://avatars.discourse-cdn.com/v4/letter/w/898d66/32.png) [@Willem](https://forums.sui.io/u/Willem)\
**Post date:** [March 16, 2025, 5:32am UTC](https://forums.sui.io/t/sui-error-display-in-safepal/47719/1 "2025-03-16T05:32:18Z")

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Sui shows 91 coins in Safepal but also no balance display, when i want to transfer it out it shows 0 coins available

Transferred from my original exchange to Safepal

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**Author:** ![Stravia](https://dub1.discourse-cdn.com/sui/user_avatar/forums.sui.io/stravia/32/31081_2.png) [@Stravia](https://forums.sui.io/u/Stravia)\
**Post date:** [March 16, 2025, 5:37am UTC](https://forums.sui.io/t/sui-error-display-in-safepal/47719/2 "2025-03-16T05:37:59Z")

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Please reach out to safepal suppport team

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**Author:** ![Willem](https://avatars.discourse-cdn.com/v4/letter/w/898d66/32.png) [@Willem](https://forums.sui.io/u/Willem)\
**Post date:** [March 16, 2025, 8:05am UTC](https://forums.sui.io/t/sui-error-display-in-safepal/47719/3 "2025-03-16T08:05:42Z")

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I have reached out to Safepal a week ago and still no answers logged numerous support and help desk calls
