# About the Technical Support category

**URL:** <https://forums.sui.io/t/about-the-technical-support-category/61>\
**Category:** Technical Support\
**Created:** [November 7, 2022, 7:29pm UTC](https://forums.sui.io/t/about-the-technical-support-category/61 "2022-11-07T19:29:02Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![AkashaCoin](https://dub1.discourse-cdn.com/sui/user_avatar/forums.sui.io/akashacoin/32/3_2.png) [@AkashaCoin](https://forums.sui.io/u/AkashaCoin)\
**Post date:** [November 7, 2022, 7:29pm UTC](https://forums.sui.io/t/about-the-technical-support-category/61/1 "2022-11-07T19:29:02Z")

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Have a technical question, but not sure where to start? Post here!

For the quickest and most helpful response, please read these suggestions before posting:

- When pasting code or logs, please use [gisthub.com](http://gisthub.com).
- Provide as much context for your question as possible.
- Provide clear steps to reproduce the issue when applicable.
- Ensure that your post is not a duplicate of another recent post.

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**Author:** ![ozkaban](https://avatars.discourse-cdn.com/v4/letter/o/71c47a/32.png) [@ozkaban](https://forums.sui.io/u/ozkaban)\
**Post date:** [December 6, 2022, 6:40pm UTC](https://forums.sui.io/t/about-the-technical-support-category/61/2 "2022-12-06T18:40:20Z")

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Hello! I sent a smiley to the chat - I was banned for this. The administrator promised to unban me, but this has not happened yet. Ozkaban#8586  
Please unban me in the discord. I wrote to the admin, he said that I would be unbanded, but then he stopped responding to me.

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**Author:** ![yoyofan](https://dub1.discourse-cdn.com/sui/user_avatar/forums.sui.io/yoyofan/32/21463_2.png) [@yoyofan](https://forums.sui.io/u/yoyofan)\
**Post date:** [December 24, 2022, 10:25pm UTC](https://forums.sui.io/t/about-the-technical-support-category/61/3 "2022-12-24T22:25:34Z")

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nice bro its useful info

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**Author:** ![ilovekibumss](https://avatars.discourse-cdn.com/v4/letter/i/dfb087/32.png) [@ilovekibumss](https://forums.sui.io/u/ilovekibumss)\
**Post date:** [January 3, 2023, 7:24am UTC](https://forums.sui.io/t/about-the-technical-support-category/61/4 "2023-01-03T07:24:38Z")

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- Be kind to your fellow community members.

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**Author:** ![girmatedi2](https://dub1.discourse-cdn.com/sui/user_avatar/forums.sui.io/girmatedi2/32/2545_2.png) [@girmatedi2](https://forums.sui.io/u/girmatedi2)\
**Post date:** [February 2, 2023, 12:09pm UTC](https://forums.sui.io/t/about-the-technical-support-category/61/5 "2023-02-02T12:09:38Z")

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Thanks, Its useful information…

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**Author:** ![imzar17](https://dub1.discourse-cdn.com/sui/user_avatar/forums.sui.io/imzar17/32/1456_2.png) [@imzar17](https://forums.sui.io/u/imzar17)\
**Post date:** [February 2, 2023, 1:47pm UTC](https://forums.sui.io/t/about-the-technical-support-category/61/6 "2023-02-02T13:47:40Z")

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ok well i have no clue

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**Author:** ![Anterrik](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@Anterrik](https://forums.sui.io/u/Anterrik)\
**Post date:** [February 21, 2023, 6:52pm UTC](https://forums.sui.io/t/about-the-technical-support-category/61/7 "2023-02-21T18:52:01Z")

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Thanks bro,this could help for newbies

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**Author:** ![ariellehamn](https://dub1.discourse-cdn.com/sui/user_avatar/forums.sui.io/ariellehamn/32/7670_2.png) [@ariellehamn](https://forums.sui.io/u/ariellehamn)\
**Post date:** [March 14, 2023, 6:19am UTC](https://forums.sui.io/t/about-the-technical-support-category/61/8 "2023-03-14T06:19:46Z")

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I want to know about the sui induction guide and the second test activity

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**Author:** ![imzar17](https://dub1.discourse-cdn.com/sui/user_avatar/forums.sui.io/imzar17/32/1456_2.png) [@imzar17](https://forums.sui.io/u/imzar17)\
**Post date:** [April 8, 2023, 3:56pm UTC](https://forums.sui.io/t/about-the-technical-support-category/61/13 "2023-04-08T15:56:42Z")

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i’m not able to see sui discord  
i get banned without a warning

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**Author:** ![sachinatal](https://dub1.discourse-cdn.com/sui/user_avatar/forums.sui.io/sachinatal/32/22199_2.png) [@sachinatal](https://forums.sui.io/u/sachinatal)\
**Post date:** [April 10, 2023, 6:54am UTC](https://forums.sui.io/t/about-the-technical-support-category/61/14 "2023-04-10T06:54:58Z")

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sir my account is automatic reset and my all badges automatic clean i m only using one account not multipal

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**Author:** ![dirty](https://dub1.discourse-cdn.com/sui/user_avatar/forums.sui.io/dirty/32/3108_2.png) [@dirty](https://forums.sui.io/u/dirty)\
**Post date:** [April 12, 2023, 1:27am UTC](https://forums.sui.io/t/about-the-technical-support-category/61/15 "2023-04-12T01:27:05Z")

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Hello,  
sorry its not that technical as you might think but i wanna to get unban in sui discord. i have no idea why am i getting banned there. I was participating in few test phases and devnet phases aswell. played frenemies and playing with cappys. Im respectful to others and i want the same to me aswell . Please devs reach out to me i really want that unban and i see lot of people get banned too for no specific reason. My discord is dirty#5221.  
Thank you very much.

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**Author:** ![shashisenses](https://dub1.discourse-cdn.com/sui/user_avatar/forums.sui.io/shashisenses/32/19471_2.png) [@shashisenses](https://forums.sui.io/u/shashisenses)\
**Post date:** [May 1, 2023, 4:18am UTC](https://forums.sui.io/t/about-the-technical-support-category/61/16 "2023-05-01T04:18:18Z")

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Greetings! Sir  
My name is Shashi Patel and I came accross some nasty guys at Martian Support to solve my Martian twitter issue after I texted my issues on Martian support. I trusted one of them and did what they instructed. I lost 14$ from my trust wallet. I don’t want to loose Sui. Can you pls guide me. Screenshot attached. And hash also. They were asking to deposit 4000$ and also all wallet details to link to the provided links.

Is my Sui wallet safe? What can I do to keep it safe now?

Hash BNB: 0x93e6ae67354878f26c1dfce7d95f1d96288c44fff91033f7dfba4efe68f21045  
Hash Polygon: 0xe8a4c18c562c5934d32850b20d3f192ac2dc8ca48c1573ec347f88e474237835

[gisthub.com](http://gisthub.com) 18

 ![Screenshot_2023-04-30-14-31-05-960_com.discord](https://europe1.discourse-cdn.com/sui/original/3X/5/c/5c50b47fd5f0f915d3b20ff2aa4fc5230d245709.jpeg)  
 ![Screenshot_2023-04-30-13-58-06-913_com.discord](https://europe1.discourse-cdn.com/sui/original/3X/6/6/66ccc215848a0e5be780a6d875855ba9df9b4588.jpeg)  
 ![Screenshot_2023-04-30-11-41-26-570_com.discord-edit](https://europe1.discourse-cdn.com/sui/original/3X/2/3/231b64ec05659d4b28f17bb5d0faf873bf22b56e.jpeg)

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**Author:** ![Azim](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@Azim](https://forums.sui.io/u/Azim)\
**Post date:** [September 20, 2024, 11:23am UTC](https://forums.sui.io/t/about-the-technical-support-category/61/17 "2024-09-20T11:23:11Z")

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Hello, the amount of my Sui token on suiscan is true and ok, but on trust wallet I can not send it to another address and the showing amount changes between zero and real amount in trust wallet , therefor I can not move my Sui token, what is the problem???

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**Author:** ![Unmissable](https://avatars.discourse-cdn.com/v4/letter/u/919ad9/32.png) [@Unmissable](https://forums.sui.io/u/Unmissable)\
**Post date:** [November 21, 2024, 10:49am UTC](https://forums.sui.io/t/about-the-technical-support-category/61/18 "2024-11-21T10:49:34Z")

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Support team. Lots of people are posting about a wallet error: 21.11.24

**Sync error (data might be outdated)**

Unexpected status code: 502

Please take a look
